Archive | June, 2009

Getting More Done – Increased Productivity Through Better Processes

No matter how many hours you work, it’s the productive ones that matter. In addition to the attendant financial rewards, more production generally means better performance for the individual. The goal, then, is to get more done.

There are three ways to increase the productivity: (1) improved skills, (2) increased leverage of others, and (3) better use of the hours you’re working. The first and second come with experience. The third will immediately produce results in hours gained. Since this is the legal industry, let’s look at this in tenths:

0.1 (hours) x 5 (days/week) x 45 (workweeks/year) = 24 extra productive hours

In other words, if you can improve your productivity by six minutes per day, you will do 24 more hours of work per year. That’s three full days!

Here are ways to gain more productive hours in the day, six minutes at a time.

Managing E-mail

The killer application that ushered in the Internet era can be a huge time sink. To gain valuable minutes throughout the day, fine-tune your use of e-mail by taking the following steps.

  • Turn off new message notifications. These notifications are a huge distraction because they create internal noise: “What am I missing?” or “Oh, not another thing to do!” Or worse, you instantly stop to look at the new message and lose focus on whatever else you’re doing. E-mail is an asynchronous communication tool. You do not need to know every time a message hits your inbox. It isn’t going anywhere! Simply triage your e-mail regularly (twice an hour or so) to stay abreast of what’s happening.
  • Remove your work address from personal lists. Keep your inbox tidy and uncluttered to reduce the time wasted culling through it. Get rid of automatic feeds about the local weather report, the special of the day at your favorite online retailer, and the scores in the day’s sports events.
  • Get off unnecessary professional and interoffice lists. These also represent a distraction from your work. Draft a polite, professional e-mail to the list manager asking to be removed if it’s not imperative that you receive certain e-mails. Likewise, unsubscribe from e-publications you don’t read. Most professional purveyors provide a simple Unsubscribe mechanism for this. Take advantage of it. You can always re-subscribe.
  • Spot review your inbox from home. Yes, you’re working away from the office after hours, but this is the new professional landscape. If you can quickly reply to simple requests and handle just a few small items in the evening, they’ll be on someone else’s desk—and not yours—in the morning.

Sequestering

It’s not just for juries, you know. The idea is to find a place or process that provides you with uninterrupted time to get top-priority work done. This doesn’t mean holing up all day, or leaving the country. You’re looking for a defined period each day or week—say one to two hours—when you are able to focus on the tasks of highest concern. Here are some specifics.

  • Privatize your office. Close your door and put your phone on “Do Not Disturb.” If people continue to interrupt you, put a DND sign on your door. You can make it light—“Great Mind at Work, Please Don’t Knock” or “Out to Work, Back at X:XX O’Clock” —but make it clear.
  • Establish a secondary workplace. If your firm has a library, go there. If the firm or office building has a small conference or caucus room, go there. Even an empty office will do. Take only the things you’re going to work on, and sit down and do them.
  • Try some one-hour telecommuting. Consider coming in late or going home early to gain quiet work time one day a week. But remember, if you’re going to do this, you must genuinely commit to getting the work done. Any temptation to dally will undermine your objective of increasing performance, so be very careful.
  • Learn how to say, “No.” Inevitably, you will still be hunted down or interrupted on many occasions. This is when it is imperative that you politely but unmistakably explain that you’re not currently available and you’ll get back to the person posthaste when you are. It’s an opportunity to retrain those you work with—you are enlisting their help to increase your productivity.

Upgrade Your Work Space

There are a number of things you can do to improve the productivity of your physical work space. Most are very simple to implement, but each will pay a large productivity dividend.

  • Do not face the door. Reposition your desk so you are not facing the open door. The problem with facing the door is that you tend to look up whenever someone passes by. That’s a mini-interruption and it’s completely unnecessary. Worse, the person walking by may catch you eye and stop to chat!
  • Identify a designated work area. Pick one area – your desktop, your computer table, the desk return – as your designated work area. This area should be devoid of ALL other working materials. Each file and pile in the vicinity of your designated work area is another distraction – “Oh, I’ve got to do that.” and “Oh, I’ve got to do that too!” Keep the designated work area free of those self-inflicted distractions.
  • Create a filing system for open projects. Most people use the stacks and piles model for keeping track of what needs to be done. These seemingly innocuous papers are either neatly or not-so-neatly scattered about the office. A well organized filing system is easy to maintain and a much more efficient workflow method. Every minute spent digging around in the piles is a lost minute of productivity.

Implementing some or all of these suggestions will definitely increase your productivity. Better productivity will improve your effectiveness and sense of accomplishment. In turn, your increased accomplishment will produce greater career satisfaction.

Welcome…To A New Day For Time Management

This blog and it’s related resources will both leverage and challenge what you know about time management and workflow processing.  We have been overrun by the very technology that was invented to assist us down the path towards a successful life.  Instead of being our ally, modern communications and productivity technologies have begun riddling us with interruptions and distractions to such an extent that we are actually less effective and less productive than before they were introduced. 

The QuietSpacing(tm) method was developed in response to this situation.  It was conceived from an immediate need on the part of my clients to regain control over their professional and personal worlds.  The method’s objectives are to (a) re-establish command over your environment and  (b) regain focus – the heart of good productivity, effectiveness and responsiveness.

The intial posts below comment on the three subject areas of this blog - Time Management, Workflow Processing and Work/Life Balance – and I have posted a number of articles under the Articles section of side bar to the right.  You are invited to review this content, visit this site frequently, subscribe to the RSS feeds, and follow me on Twitter @QuietSpacer.  You are also invited to attend an online or on demand QuietSpacing(tm) training program.  Finally, I would welcome an opportunity to work with you individually through my coaching program or provide your group a training seminar or keynote presentation,  so please contact me if you’re interested in those services.

Be well and live life on purpose!

Workflow Processing – The Unsung Hero

Workflow is really the ignored stepchild to time management.   Whenever these words are uttered together, people’s eyes glaze over and images of technical flow charts pop into their minds’ eyes. 

The reality is that workflow processing is at the heart of both productivity and performance.  It is these systems and methods that effect the results we all try to achieve.  The question is whether we actually use a considered set of behaviors or simply react to what presents itself  to your attention at any given moment?

Flow charts and diagrams are used to describe workflow because, just as it’s name implies, work flows and the charts/diagrams track that movement.  The value in tracking these movements is the associated ability to identify and assist relative importance to every stage.  Additionally, if we know the route work will flow in advance, we’ll have a far better chance of reaching our intended destination – the completion of the effort.

QuietSpacing(tm) is a workflow methodology, in addition to a time management program and a work/life balance model.  The heart of QuietSpacing(tm) lies in its workflow schema and the suggestions for best dealing with the never-ending inputs we all receive each day.  Through the course of developing this blog and the related book and seminars, we will articulate the method we believe is best-suited for today’s modern working environment.

Join us to see where we’re all going!

Time Management – An Oxymoron?

Before addressing the subject of time management, I want to first acknowledge the person who inspired me to launch this blog and the resulting conceptual development for quietspacing.com – Josh de Koning. 

Josh is a law firm administrator in Austin, TX.  He attended one of my seminars at a regional conference for law firm administrators and subsequently invited me to speak to the Austin chapter of the Society for Human Resource Management.  Josh is a productivity aficionado, having studied most of the popular works in the area, including David Allen’s “Getting Things Done” and Sara McGee’s “How to Take Your Life Back.”

During our many conversations, Josh repeatedly encouraged me to “go solo” with QuietSpacing(tm) and make it part of the lexicon of time management programs.   This blog and it’s related services is the result of Josh’s inspiration and for that I thank him.

Now, I want to spend a minute talking about the notion of time management.  No one can really manage time.  It ticks inexorably forward second after second.  However, you can manage what you do within the time continuum and that’s the focus of this portion of QuietSpacing(tm). 

I will constantly challenge the “old ways” of managing your time and related behaviors with the intent of offering you new ways to look at what really happens during your day and how to best maximize your opportunities.  The result, I hope, will be a more effective use of time which causes you to feel more in control of your life and allows you to experience a greater sense of success. 

Oh, and you’ll increase your productivity along the way too!