2010 June | QuietSpacing

Time Management is a Myth

Monday, June 28, 2010

Time can’t be managed. It ticks inexorably forward, second by second. The phrase “time management” is really just a catch-all to describe how we get things done. The sum of all we get done is our productivity. Thus, we’re talking about productivity, and, in this case, individual productivity.

Productivity – getting things done – is driven by how much focus we can apply to any one task. The greater the focus, the greater the productivity. Oh, and the net result of increased productivity is not just getting more done, but also the feeling of accomplishment that comes with it. Feeling accomplished is a fundamental component of satisfaction. Thus, getting more done equals feeling better about what we do!

The World in Which We Work

Today’s work environments are fast-paced, noise-filled places where focus is hard to attain and virtually impossible to maintain. Establishing and maintaining a command environment with respect to our workload is the best way to increase our focus and get things done in the most effective and efficient manner. If we allow ourselves to become enslaved by our workload, we will find ourselves constantly reacting to the latest emergency, which is an inefficient way to manage our responsibilities.

The Three Rhythms of Workflow – Getting and Staying in the Groove

Tuesday, June 22, 2010

It’s been a rock and roll day here at QuietSpacing(R) central. Monday’s always are … for most of us. Between all the things I shoved into this week from last week, the things everyone else shoved into this week, and the collective exigencies that popped up over the weekend, it’s a wonder Monday ever ends!

I felt myself ease into the groove right way, first reviewing the landscape of the day, then triaging all the e-mails that had arrived overnight. The collective pulse rose as people started calling and the activity level all around me increased. Soon, I was responding to client and employee requests for my attention, while I also re-scripted a presentation I wanted to record for the web.

The middle of the day heaved over and as the afternoon drew out in front of me, I found myself contending with several technical issues. By mid-afternoon it was time to get a number of things done out of the office, so into the world I went. The relative quiet of the outside world was a welcome relief to the mounting pressure building in the office. E-mails weren’t quite as urgent as keeping my eyes on the road and phone calls were taken more selectively.

With the errands complete, I returned to the office for a final triage before heading out into the drizzle for a run.

QuickTip: Four Tips to Being More Responsive

Wednesday, June 16, 2010

Responsiveness is different than responding. Responding is an acknowledgement like “Okay, I’ll get right on that.” Responsiveness is a substantive communication, such as, “I’ve reviewed the materials you sent me and I think we should go forward.”

We spend much of our day responding to others, but it’s when we’re truly responsive that we’re being productive. Seek ways to improve our communications to make them as responsive as possible. Moreover, eliminating the unnecessary responses – “Okay, I’ll get right on that” – will increase the amount of time you can produce responsive communications.

Communicating with Effect

Try some of these simple suggestions to make you more responsive, instead of just responding more:

Leverage All Communication Tools Appropriately. Technology has increased the number of ways we communicate with each other. Each has its place and each can be fine tuned to increase productivity. Here are some thoughts. Asynchronous communications – e-mail, texts, and tweets – are terrific tools for providing one-way communications, such as an analysis of a topic or delegating a simple assignment. They are NOT good for discussing intricate issues or developing complex ideas. Phones provide a great way to do these higher-order efforts when distance is an issue. Of course, meetings are the very best way to get things done collaboratively – if done appropriately (a noted caution here.) Applying each of these tools appropriately demonstrates responsiveness to all those with whom you work.
One Subject Per E-mail. The rest of these suggestions drill down on e-mail since it’s the most used, and often misused, communication tool today. A major mistake many of us make is to group subjects together in a single e-mail. This greatly increases the risk of confusion by the recipient, which leads to more unproductive time clearing up that confusion later. Discuss only one subject – no matter how trivial or complex – in each e-mail. They’re free! Moreover, when it comes time to file that e-mail, it will be much easier because it will only belong to one subject.
Leverage Subject Lines. The subject line is like the RE line in a letter. It’s one of the first things a recipient sees when the e-mail is received. Leverage that first glance by providing detailed information there. What’s the e-mail’s subject? To which project or matter does it relate? Is there a (clear) deadline involved? These are the things most recipients really want to know when that e-mail hits their Inbox, so make it easy for them. In addition, it’ll be easier to find later if the need to refer back to it arises.
Minimize the Use of Reply All. Reply All is the most overused button on the toolbar. Consider whether everyone who originally received the e-mail needs to see your reply. If not, just hit Reply and include only those who need your information. This will reduce the overall e-mail going around by a little. And a little bit now aggregates into a lot later.

Doin’ Yer Part

Being more responsive is not just more efficient. It also increases the amount valuable information being passed between people. Consequently, more people are better informed about whatever the subject of the communication is. That’s a good thing!

QuickTip: 4 Ways to Minimize Interruptions and Distractions

Sunday, June 6, 2010

We are bombarded by interruptions and distractions all day long. They affect our focus and cause us to lose time getting back up to speed. If we can increase our productivity by just six minutes each day, we’ll increase our productivity by 24 hours each year. That’s three days of production this year over last! Imagine what it would feel like to have three days of work off your desk right now.

Quelling the Noise

Interruptions and distractions come at you from all angles. Some are self-imposed. Others are produced by others. Still others are the product of the workspace itself. Here are some ways to reduce the ones most often found in a modern work environment:

Face Away from Office Traffic. Most people setup their workspace to face towards people passing by. Consider changing your position to face away from that traffic. There are two reasons for this. First, our eyes are attracted to movement. Consequently, our attention flickers up to those passing by. Even if it’s just for a moment, that’s an unnecessary interruption. Second, something far worse can happen – you make eye contact and into your workspace the passerby comes! This results in a complete interruption from what you were doing. A secondary benefit to facing away from traffic is that as people pass by, they see you working – giving further evidence to how productive you are.
Establish “Office Hours.”To the extent that others report to you, establish times of the day that you are either available (like a college professor) or unavailable (a door-close work period.) If you choose available hours, this is when subordinates can come to you with questions. It forces them to gather together the various things they need your help on and allows you to process them as a batch together. If you choose unavailable hours, these should be used to accomplish those tasks/projects that require your utmost focus. Note, when you come out from behind that closed door, be sure to return e-mails and voice mails as soon as possible.
Stand When Someone Enters Your Workspace. Some interruptions are inevitable – true urgency, your boss comes in, etc. In that event, we need to find ways to minimize the effect of the distraction. If you stand when someone comes into your workspace, the other person won’t sit down. They’ll feel a sense of urgency themselves – to leave! It’s a great trick to move things along without saying a single word.
Move Your Physical Inbox Away from Your Workspace. People put things into your inbox all the time. If you’re like most, you keep that inbox close to your desk. This results in an unintended but significant interruption. Find a new place for it. If it can’t easily leave your workspace, place it in a manner that minimizes the distraction – near the door or behind you if you’re now facing away from traffic. Not all interruptions can be eliminated but their effects can be reduced which is still a positive result.

May the Quietest Space Win!

The key to good productivity is focus. The more time you spend focusing on the task at hand, the more you will get done. Not only will increased productivity make you feel more accomplished, a quieter workspace will lower your stress level. It’s a win-win proposition.

Manage Time Better. Enjoy Life More.