Clearly Communicate the First Time standard

Communicating is a holistic experience. We use words, tone, and body language when we’re communicating. The famous study conducted by Albert Mehrabian described how much each part of the message content contributed to the listener’s understanding of the message. Message Content Percentage of Meaning             Words 7%             Tone 38%             Body Language 55%

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Brevity is Beautiful standard

Marty Nemko, a National Public Radio (NPR) host, offered the following “traffic light” strategy for maintaining a listener’s attention: Green Light. The listener likes us for the first 20 seconds, provided we’re on point. Yellow Light. The listener begins to lose interest at 30 seconds and wonders how long-winded we are going to be. Red Light. The listener has completely lost interest and attention at 40 seconds, and we’re now talking to ourselves. You’re Only Communicating if They’re Listening! For fun, use the timer on your phone to see how much you can say in just 20 seconds. It goes by quickly. However, practice makes perfect. The more concise we get, the more productive we are.

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One Simple Way to Manage People & Projects Better standard

Lawyers and legal professionals get paid to advise clients. Advising is a pro-active sport. It involves counseling, explaining and giving direction. So when it comes to managing projects and others, our natural tendency is to advise and direct. Unfortunately, it can result in lower performance and work quality. The reason is simple: the people doing the work want to feel engaged and invested in their efforts. Acting only as a cog in a wheel doesn’t produce that feeling. Sure, they will do the work assigned, but the question is whether they’ll do it as well and as quickly as possible.

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Super Lists Maximize Productivity standard

Our brains love lists. Belle Beth Cooper nicely summed it up by saying, “We pack all the madness and ambiguity of life into a structured form of writing. In short, making lists is a great way to increase our overall happiness and feel less overwhelmed.” (The Surprising History of the To-Do List and How to Design One That Actually Works, Buffer, October 13, 2013) What if more productivity could be coaxed from the lowly to-do list? What if super lists existed?

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