Get More Done Through Better Communication – Part 1

UsedCarBuying a Car Sucks

Buying a car ranks high on the list things we dislike doing. There are dozens of makes and models, option lists are daunting, and haggling with the dealership is a nightmare. In spite of this, we spend a tremendous amount of time and energy pursing the best decision about the choices before us.

However, we spend very little time choosing what vehicle we’ll use to communicate. Today’s defacto vehicle is email, regardless of how effective it is. Consider the following alternatives the next time you need to communicate with someone: Read More…

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Making Email Better – Part 2

EmailOverloadYou are the Cure for Email Overload

Part 1 of Making Email Better observed that how we use email significantly contributes to its negative effects on our productivity and sense of satisfaction. Last year, the Wall Street Journal reported on a UK study that found up to 80% of email traffic is a “waste!”

 

Better Mechanics and Better Messaging

We established that focusing on Better Mechanics – use of the tool – and Better Messaging – the manner of communicating – makes email more effective and productive. We covered three best practices suggestions for each. You can review those here.

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Making Email Better – Part 1

EmailHellSwimming in Email
We are overwhelmed with the flood of email. They flow into our inboxes unabated like the ocean tides. We struggle to keep up, often ending the day feeling that we’ve only treaded water.

How can this situation get better? Technology solutions, like spam filters, have helped. But what about all the email that we legitimately receive? What can be done to stem the rising tide?

We are Them – A Dichotomy
The irony of our situation is that we’re doing it to ourselves. This is not the work of auto-bots. Other people are sending us email, and we are sending them email. Focusing on receiver-centeric behaviors – managing the inbound flow – can only help us so much. Receiver-centric efforts are like putting a bandaid on the problem. Read More…

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Making Time To Be On Time

Waiting_BoredBruce Turkel is a nationally recognized expert on branding. He’s also a prolific blogger, one that I follow. Bruce recently wrote about his serendipitous early arrival to the airport in a post titled “Early To Bed. Early To Rise.” It’s a worthy read.

I commented on his post, focusing my message on the importance of being on time. It’s what I call Making Time To Be On Time.  Here’s the way I see it.

Why Being On Time Is Important

Being on time – in any form and for any purpose – is important in three specific ways:

  • Leadership – Being on time demonstrates leadership.  It communicates that we command our schedule and we fulfill our obligations. Others follow those who lead, resulting in more people showing up on time.
  • Respect – Being on time respects other peoples’ time. Forcing others to wait for us is impolite regardless of the reason. They’ve made time for us and we are professionally obligated to make good use of that time.
  • Productivity – Being on time is productive. As obvious as this seems, many miss the point. Gathering people for a meeting consumes two valuable and limited resources – money and time. When meetings start late and, as a result, run long, time is lost, productivity is lost and money is wasted. The aggregated effects of that loss can be staggering.

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