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Where Stress and Disorganization Collide

As a professional speaker, I travel constantly.  That means that I go through airport security all the time and, as a consequence, am witness to myriad methods of successfully and not-so-successfully navigating the process.  This microcosm of activity is a terrific example of how being disorganized generates tremendous and unnecessary stress.

The Cattle Call

We travelers converge on airports from points distant.  The majority of us are either returning home or leaving home but before we can truly begin that journey, we all must pass through the daunting airport security checkpoints.  For those of you who haven’t traveled by air in the last … say … thirty years, here’s a brief run down:

  1. We line up single-file (kinda) in a zig-zagging line similar to attending an opening of a new museum exhibit, only with luggage.
  2. In addition to keeping ourselves and our carry-ons moving forward, we just extract our photo IDs and make our boarding passes available.
  3. Once the TSA agent has verified (in cursory fashion) that our picture IDs and boarding passes have the same name on them and we somewhat resemble the picture proffered, we queue up for the screening process.  It is here that the fun truly begins.
  4. We must now extract from our luggage and place into a plastic bin the following:  properly packed toiletries (read: clear Ziploc bag), shoes, coins, cell phones, most jewelry, belts, and laptop computers (which  must be placed into a separate bin). 
  5.  The remainder of our luggage must also be placed on the conveyor belt.
  6. With our pants sagging and our unshod feet cooling, we must marshal our plastic bins and our carry-ons up to the x-ray machine before passing through the adjacent scanner ourselves.
  7. Having successfully made it through the scanner (don’t ask what happens if you fail here), we must now collect and re-insert all bin items into our luggage while getting on our belts, shoes, coats, etc.  Oh, and we have about two square feet in which to accomplish this final task.

Finally, we are free to make our way to our gate to board the plane that will take us far, far away from the memory of this most recent security checkpoint experience.

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Which Books to Keep? – Making Really Hard Choices

When I downsized to a small cottage about six years ago, I had to pare down the number of books I owned.  This was a huge issue for me.  I’m a book fanatic.  All hope is lost when I walk into a bookstore.  We’re talking hundreds of dollars a visit.  In fact, if I have less than 15 books scattered around the house waiting to be read, I get nervous!

As you can image, this need to reduce my library to a manageable level for the new house – all of 1050 square feet – caused much rending of garments and gnashing of teeth.  Instead of spiraling down into analysis paralysis, I simply created a three-step process to deal with the situation.  I am, after all, a process guy!

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Power Processing Your E-mail – Q&A – Follow-up to RocketMatter Webinar

On February 18th, 2011, I delivered a Power Processing Your E-mail webinar to clients and subscribers of RocketMatterRocketMatter is an online legal practice management platform.  Larry Port, RocketMatter’s founder and CEO, had invited me to present to his clients and those interested in learning more about how to better manage e-mail via webinar and I was thrilled to oblige. 

The 60-minute, CLE-approved seminar was well attended and we ran right up against the 60 minutes leaving time to answer only a few questions.  However, Larry’s presentation platform was able to capture all the questions posed and this post consists of my responses to the many great questions raised during the webinar. 

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Three Small Steps to Greater Control of Your Day

Change is easy; deciding to is hard.  That’s because we all know that we need to make changes to improve our lives.  However, the inertia of the status quo is a very powerful force to overcome when the moment to effect those changes arrives.  My personal and professional experience is that small change is, indeed, the most effective strategy for accomplishing all types of goals.

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