Urgency is the baseline feeling in today’s professional world. Securing information and staying responsive is a stated hallmark of good client service. Unfortunately, the mind’s operational systems conspire to misguide our efforts and expectations.
Layering on last month’s newsletter, Smooth is Fast (see it here), this month’s topic is Reducing Friction. I heard the phrase used recently by a friend of mine – Tom Nitopi, founder and CEO of NxGen Payment Services. Tom’s company is a global provider of payment processing solutions. He and his team spend their time[…]
Put driving a Ferrari on a closed race track on the bucket list. Nothing keeps your attention like navigating a $250K car into a hard right turn at 120 mph! The experience gets tattooed into your memory. What does that have to do with productivity? Watch the video snippet linked below and listen to what[…]
Even we “experts” fall prey to our base instincts. I was traveling last week. It was 6:00pm. My client dinner appointment was set for 6:45pm. It was a quick Uber ride from the hotel to the restaurant. All I needed was a post-workout shower and I was ready to go. Plenty of time to reply to this one last email….
Communicating is a holistic experience. We use words, tone, and body language when we’re communicating. The famous study conducted by Albert Mehrabian described how much each part of the message content contributed to the listener’s understanding of the message.
The space between our ears contains the entire world, the known universe, existence itself. Everything we are exists between those few short inches.
Don’t fall prey to the notion that people get paid to perform. People get paid to show up and do work. How well they do that work is largely related to how they feel. It’s true: emotions do play a huge role in performance.
My father passed away in March at the age of 91. He lived a full and active life. That’s him bicycling with his grandchildren when he was in his early 80s.
A formidable challenge for anyone managing workflow is finding time to do our own work while making sure everyone else is doing theirs. Managing takes time, and time is our most precious resource.
Walgreens Drives Productivity The Sunday paper contained an insert produced by Walgreens. It listed ways to boost brain power. Five of the suggestions focused on the food we eat. Avocados contain medium-chain fatty acids, which increase our brainpower by reducing inflammation. Fish contains omega-3 fatty acids, which boost memory by spurring structural brain changes. Wine & Peanuts both[…]