Urgency is the baseline feeling in today’s professional world. Securing information and staying responsive is a stated hallmark of good client service. Unfortunately, the mind’s operational systems conspire to misguide our efforts and expectations.
Layering on last month’s newsletter, Smooth is Fast (see it here), this month’s topic is Reducing Friction. I heard the phrase used recently by a friend of mine – Tom Nitopi, founder and CEO of NxGen Payment Services. Tom’s company is a global provider of payment processing solutions. He and his team spend their time[…]
Put driving a Ferrari on a closed race track on the bucket list. Nothing keeps your attention like navigating a $250K car into a hard right turn at 120 mph! The experience gets tattooed into your memory. What does that have to do with productivity? Watch the video snippet linked below and listen to what[…]
My recent collaboration Sean Murray at RealTime Performance has produced a one-day seminar for new managers at his Fortune 500 clients. Creating the program required that we narrowly focus some existing training components to help people who have never supervised others before. The delegation process was one key area that was simplified. It’s a potential land[…]
Even we “experts” fall prey to our base instincts. I was traveling last week. It was 6:00pm. My client dinner appointment was set for 6:45pm. It was a quick Uber ride from the hotel to the restaurant. All I needed was a post-workout shower and I was ready to go. Plenty of time to reply to this one last email….
The space between our ears contains the entire world, the known universe, existence itself. Everything we are exists between those few short inches.
Don’t fall prey to the notion that people get paid to perform. People get paid to show up and do work. How well they do that work is largely related to how they feel. It’s true: emotions do play a huge role in performance.
A formidable challenge for anyone managing workflow is finding time to do our own work while making sure everyone else is doing theirs. Managing takes time, and time is our most precious resource.
Walgreens Drives Productivity The Sunday paper contained an insert produced by Walgreens. It listed ways to boost brain power. Five of the suggestions focused on the food we eat. Avocados contain medium-chain fatty acids, which increase our brainpower by reducing inflammation. Fish contains omega-3 fatty acids, which boost memory by spurring structural brain changes. Wine & Peanuts both[…]
Our 2015 summer vacation took four of us through the wilds of western Montana. We camped in the southern reaches of the Bitterroot Valley before traversing deep into the Ruby River outback. We enjoyed Yellowstone National Park next. Our return path took us through Bozeman before heading north back to Whitefish.
Internet connectivity was sporadic throughout the trip, with the longest disconnection occurring for 72 hours. Valuable lessons were learned about our connected lives.