Two Simple Steps to Clearing the Backlog

Most of us work hard to keep up with the current demands of others. New things come into our world as we finish up existing items. But the greatest struggle is getting all of those “other to-dos” done. Most of the backlog items aren’t mission critical, which is how they became backlogged. Yet, accomplishing them[…]

Tips for Running Your Day More Productively

The workday is frenetic. It is filled with meetings, calls, assignments, and constant requests. Running a productive day requires a delicate touch to balance others’ needs against work that must be done. Consider these suggestions to remain productive throughout a busy day. 1. Reduce Meeting Lengths by Twenty-Five Percent There are only two bad answers[…]

ASAP Deadlines – What to Do When Everything is Due Now

Urgency is the baseline feeling in today’s professional world. Securing information and staying responsive is a stated hallmark of good client service. Unfortunately, the mind’s operational systems conspire to misguide our efforts and expectations.

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Reducing Friction – Smoothing the Way to Higher Productivity

Layering on last month’s newsletter, Smooth is Fast (see it here), this month’s topic is Reducing Friction. I heard the phrase used recently by a friend of mine – Tom Nitopi, founder and CEO of NxGen Payment Services. Tom’s company is a global provider of payment processing solutions. He and his team spend their time[…]

Five-Step Delegation

My recent collaboration Sean Murray at RealTime Performance has produced a one-day seminar for new managers at his Fortune 500 clients. Creating the program required that we narrowly focus some existing training components to help people who have never supervised others before. The delegation process was one key area that was simplified. It’s a potential land[…]